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45 years of trusted expertiseWater Softeners
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Browse our range of high-efficiency water softeners from leading brands including Monarch, Calmag, Scalemaster and Sentinel - with free delivery on orders over £75 ex VAT and Click & Collect from over 350 branches nationwide.
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Living in a hard water area can cause significant long-term harm to your property, from unsightly scale ring formations on bathroom ceramics to devastating limescale blockages inside your boiler's heat exchanger. Investing in a premium domestic water softener provides a highly effective solution by physically stripping out calcium and magnesium minerals before they enter your pipework. At City Plumbing, we stock a comprehensive inventory of compact single-tank units designed for under-sink configurations, alongside high-capacity twin-tank systems that deliver a continuous supply of treated water to busy households. Ensure a clean, trouble-free installation by gathering the necessary companion components, including heavy-duty water softener salt and professional-grade scale inhibitors for comprehensive whole-house system care.
FAQs
How do I know what size water softener my home needs?
Choosing the correct capacity depends on your household size (the number of occupants) and the severity of the water hardness in your local area. Single-tank electric models calculate regeneration based on actual volume and are excellent space-savers for standard 1 to 4-person homes. For larger families, multi-bathroom properties, or heavy commercial demand, a twin-tank non-electric system is usually recommended; while one cylinder is regenerating, the second cylinder continues to provide softened water, ensuring zero service downtime.
What is the difference between a water softener and a scale inhibitor?
A water softener is a plumbing appliance that utilizes an "ion-exchange" chemical process to physically trap and remove hard minerals from the water supply, replacing them with trace amounts of sodium. A scale inhibitor (or water conditioner) does not remove the minerals; instead, it uses magnetic, electrolytic, or polyphosphate dosing technology to alter the structural state of the minerals, preventing them from clinging to pipework and heating elements. Softeners provide a full "slippery" soft-water feeling, whereas inhibitors simply protect appliances from damage.
Why should I buy a water softener from City Plumbing?
City Plumbing combines industrial trade expertise with household convenience, stocking the UK's top-performing water treatment brands. We make sourcing your kit incredibly straightforward by providing trade-trusted pricing, free standard delivery on orders over £75 ex VAT, and a rapid Click & Collect service at over 350 branches nationwide, letting you pick up your unit, installation kits, and bypass valves on the very same day.
How often should I add salt to a water softener?
Salt is added to the reservoir when the softener regenerates. The more often the softener regenerates, the more often you’ll need to add salt.
Salt levels are typically checked once a month. Some electric water softeners can notify you when salt needs to be added.
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